Showing posts with label EXPECTATION BIAS. Show all posts
Showing posts with label EXPECTATION BIAS. Show all posts

Saturday, December 10, 2011

COMMUNICATION. : Expectation Bias and Hear Back Errors

Srinivas Rao | 4:30 PM | | | | | | Best Blogger Tips
 Crew suffer from expectation bias if they are very familiar with say a clearance on a particular route which they have been frequenting more often.Crew tend to transpose information/clearance received with what is expected by them based on their familiarity or routine experience. This coupled with hear back error by ATC or in other words no correction by ATC to the misread clearance/ instruction could result in breach of safety and catastrophic consequences.  Share your thoughts, experiences and feedback on this topic by commenting on the same.