Saturday, April 7, 2012

REFERENTIAL COMMUNICATION

G R Mohan | 4:10 PM | | | | Best Blogger Tips

To communicate referentially is to speak so that others will understand and to listen so that you will understand others or know when you have not. People at all levels can be poor referential communicators, depending in part the complexity of variables that enters into the communication situations. 
 
A scientist, for example, may be unable to communicate successfully with a layperson about a “quark” because of the difficulty of the subject matter and difference in vocabulary between the two people.
Referential communication skills involve the ability to provide and understand specific information. These skills are important in cockpit environment to give directions, explanations and situational briefings. The evolution of standard communication phraseology in aviation was necessitated from these differences in vocabularies of individuals engaged in a complex activity. In a rapidly changing environment, it is also necessary that crew is able to communicate effectively, succinctly and without ambiguity. Be it routine procedures, emergency handling or a high stress situation like evacuation, clear and unambiguous communication is essential.

Thursday, April 5, 2012

BRIEFING FOR GO-AROUND

Srinivas Rao | 12:50 AM | | | | | Best Blogger Tips
Briefing for a go-around is essential as it is not carried out frequently and helps in the crew forming a clear mental image of sequence of actions/flow, refresh on applicable callouts,task sharing during the maneuver and on the deviation awareness.




wikipedia

This is ideally carried out prior to top of descent along with approach briefing preparation. In addition to briefing the specifics for the go-around procedure, it's an opportunity to touch upon the level of automation being used for the approach and the task sharing thereof.This will  help increase the crew awareness level with respect to the various automation modes being used.

It is also recommended by airbus as deemed practical to briefly recall the main key points of go-around and missed approach when on the final approach or after completing landing checks. Crew also shall be go-around minded all along the final approach phase and landing and avoid falling into the trap of being indecisive and not asserting to go-around.

Operators could further specify a set of conditions/situations wherein it could be recommended to crew to initiate a go-around as a policy to help crew take a step forward to be more assertive and decisive.

Do you know of your operator or others  who have gone down this path??? Kindly comment below and let us know what you think of this.

Tuesday, April 3, 2012

WORKLOAD MANAGEMENT BY FLIGHT CREW

Srinivas Rao | 12:06 AM | | | | | | Best Blogger Tips


Key to conducting a flight efficiently and safely is to effectively manage the workload one is faced with during different phases of the flight.
Flight crew workload is typically shared between a Captain and a First Officer.Whilst one takes up the mantle of pilot flying, the other crew carry out the pilot not flying/ pilot monitoring duties.
Workload management is regulated within the frame work of operations by promulgating standard operating procedures, task sharing principles,time management and so on.



Workload is the highest for flight crew during preflight, taxi out, take off and climb to cruise level, before top of descent, during descent, approach, landing and taxi in to bay.
Procedures detailed ensure that they clearly define various tasks carried out during these times and by whom it is executed to regulate the workload and lessen the burden.

Not withstanding the above, during emergency and multiple emergency situations, despite the crew being trained in handling situations in various scenarios, one is faced at times with situations wherein the crew need to dig deep and face occasionaly tremendous increase in their workload, also termed as task saturation. Only way to manage highly increased loads is to prioritise the tasks, work  with fellow crew,share the work  load and seek similar assistance from cabin crew, ground control and others , to manage the emergency to ensure a safe landing.
Workload management forms part of Crew resource management(CRM) training and equips one with dealing in situations which he hasn't dealt before.